dell xps 15 hard drive not installed

It was already set to AHCI by default.. This makes me real sad ;(. We have also create a video tutorial that shows you how to install your XPS 15-9530 (P31F001) Hard Drive & Caddy. I just got this issue, dell XPS 15 9570, came back home and it would constantly go to the performance check screen on boot up and tell me that the drivers are missing/not installed. No more hard drive / wake up from sleep crashes - so far :-). Select the “Something Else” option to create partitions on your machine and “Continue”. Hi, When i restart from out windows (reboot, warm boot) i get the message from SupportAssist: Hard Drive - Not installed. Go into BIOS setup (f2 at powerup) and make sure legacy mode is not enabled. These installation instructions have be made into 6 easy to follow printable steps. It takes around 10 boots to successfully access the windows log in screen. (That itself was an hour lost.). Another update - and the problem hopefully resolved. Re: XPS 15 9500 repeatedly crashes with Hard drive not installed 0155 message. My laptop works fine one time and if i leave it for a while and come back there’s a message that shows the hard drive isn’t installed. Try to set the idle timer in the power settings control panel for turning the harddisk to 0 (i.e. A routine Dell update, not even sure what it updated now. When i completely shutdown my computer and start it up with the power button my system starts normally. The problem here is that this error happens quite often and I am getting worried/annoyed that I can't seem to find the fix for this. 5. I thought my drive had failed :(But no. (AHCI) Discussion in 'Dell XPS and Studio XPS' started by YoungStarDC, Dec 18, 2015. Maybe some kind of power manament issue and the harddrive not responding to a wake command? I … All the troubleshooting took 5 hours, the fix itself once discovered 30 minutes of work and a couple of hours waiting for it to all download and run. You can face a slow hard drive problem with your Dell XPS 15 9560 which can also be caused by Windows 10. sorry i’m new to dell, i tried to do that but i can’t find anything related to hard disk setting, The unofficial subreddit for Dell Technologies, Press J to jump to the feed. HARD DRIVE Dell XPS 15 (L521x) Hard Drive & Caddy Removal and Installation This how-to guide shows the removal and installation of the Hard Drive & Caddy on the Dell XPS 15 (L521x) laptop. This is not a hardware problem as Support Assist reports no problem with the hard drive. Getting a secondary drive is probably your only way to know for sure. Didn't do anything at the Dell logo this time. Reboot. level 2. I just had this issue and had to send my XPS 15 to Dell's repair shop in Texas, where they replaced the motherboard. It is caused because of disorganized information which takes more time to put through data fragments on the drive. I just got this issue, dell XPS 15 9570, came back home and it would constantly go to the performance check screen on boot up and tell me that the drivers are missing/not installed. The .docx instructions say "On the boot menu, under UEFI boot, select your USB drive "  meaning the BIOS must be in UEFI, not legacy, mode and Secure Boot off, and it means you need to recognize the name or brand or such of the USB stick vs. the new SSD... and don't pick the generic 'USB drive' option under Legacy boot choices. My hard drive does not show up anymore. Create Partitions Meaning, the SSD died. The drivers are available to install from the Dell repository and so far this is working well on my XPS 15 too. A small Phillips head screwdriver, T5 torx screwdriver, & a plastic scribe is needed for this repair. Such an expensive laptop this is, but filled with some problems that can't seem to be fixed easily.. open BIOS setting (press F2), change between AHCI and RAID https://2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL%2BBIOS%2BSETTING.jpg, I actually checked the BIOS settings for the SATA configurations.. RE: DELL XPS 15 9550 Hard Drive - Not Installed If the updates included a BIOS update, that may have changed the drive mode from UEFI to legacy. 1. Create Partitions Advantages of installing Kali Linux on Dell XPS 15 9560 Test ran and stopped because "Hard drive not installed" 4. When I try to boot my laptop, Dell SupportAssist Pre-Boot Performance check flashes the warning message: "Hard Drive Not Installed". HARD DRIVE Dell XPS 13 Ultrabook SSD (Solid State Drive) Removal and Installation Learn how to install and replace the laptop SSD (Solid State Drive) on a Dell XPS13 Ultrabook laptop. Dell XPS 15 (9550): Hard Drive not installed? New Dell XPS 15 9500- Hard drive not installed 0155 message. I already tried F2 and F12 and there’s no change. 1. I implemented a fix on Monday, and no more crashes over the last 5 days. If all else fails, you can update BIOS to the latest version with a USB drive holding the downloaded .exe, and or try a new/known good hard drive. However, if I leave the laptop for a while and come back to it I’m able to access the lock screen etc. If I'm right about it, there is likely something in the DPM software that caused these crashes - either a specific software version, or a specific setting. 7. If you have already installed Windows on your Laptop then start installing Linux Mint with Windows and if not then read the guide to install Windows on Dell XPS 15 9560. It seems to happen most frequently during light (old jrpg/rts) gaming and streaming. XPS 15 9550 - Hard Drive not installed. don't carry parts for this specific model. I've been having a hard time with my new dell XPS 15. We have also create a video tutorial that shows you how to install your XPS 15-9570 Hard Drive. Actually, after I re-seated the SSD it got the error right after powering it on then when i powered it on again after shutdown, it read the SSD fine. where is that exactly? A small Phillips head screwdriver and a plastic scribe is needed for this repair. 4. maybe a pic would help. Dell XPS 15 9560 has a battery capacity of 97 WHr. Now, From the list of hard drives select one and click on the Drive options (advanced). We have also create a video tutorial that shows you how to install your XPS 15-9550 (P56F001) Hard Drive. So far, so good. 6. Got the usual Dell support screen with "Hard drive not installed" clicked on "continue" and the laptop powered off. DELL XPS 15 9550 Hard Drive - Not Installed. Select the “Something Else” option to create partitions on your machine and “Continue”. Original system (not a clean install) with all latest Dell updates. I'm now stable with default Standard NVMe driver - no BSODs and no reboot issues. Off) to ser whether that helps. It seems like the XPS 13 would accept an NVMe drive, but it came with an M.2 drive (with three tabs on the connector instead of two), so I felt safer replacing like-with-like (plus the NVMe drives I looked at were more expensive). And I'm not much of a tech guy, but how does this suddenly happen? Press question mark to learn the rest of the keyboard shortcuts, https://2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL%2BBIOS%2BSETTING.jpg. Any advice? If it works, it was the SSD, if it doesn't, it's the motherboard. I have tried re-seating the 512gb SSD and still no luck. Press and hold power button for ~15 seconds. Slow Hard Drive in Dell XPS 15 9560. How much did it all cost? Booting --> F12 --> Diagnostics confirmed the original SSD drive was absent (whether it was in the slot or not). Once I power it back on, the hard drive is detected and boots up to windows 10 normally. After some googling, it seems this is a problem with Dell drivers. These installation instructions have be made into 6 easy to follow printable steps. New XPS 15 9500 repeatedly crashes with Hard drive not installed 0155 message. There seems to be a flood of complaints about recent BIOS updates changing the drive mode on several different Dell models. 1 year ago. Solved it by installing the latest BIOS (via a bootable USB stick using the Dell Diagnostic Deployment Package (DDDP)) AND replacing the drive with a new, larger SSD, AND THEN using the Dell "SupportAssist OS Recovery" USB stick … I have a broken keycap on my XPS 15 and have called/emailed/chatted with Dell Customer Service for over a month. I really hope that by this time someone has found a way to fix this issue. Plug the old SSD into any USB port on the XPS 15. Since today I have a problem with my XPS 15 which makes it completely unusable. Select “New” from Drive options and select the size, and click “OK” (Remember 1GB = 1024MB) Once you have selected your preferred hard drive to select it from the list and click Next. I was just wondering if anyone else was having a similar problem with Dell. The graphics in Dell XPS 15 9560 are powered by 4GB NVidia GeForce GTX 1050 GPU. Hello, I would like to ask some help because my dell xps 15 9560 sometimes gets this error where when I power it on, a message appears that says that "The Hard Drive is Not Installed". All data on the HD was lost, of course, but the laptop works again. Dell hard drive not found may also happen if the computer isn’t physically … HARD DRIVE Dell XPS L502X Hard Drive Removal and Installation This how-to guide shows the removal and installation of the Hard Drive on the Dell XPS L502X. In this Dell laptop tutorial we are going to show you how to install and replace the Hard Drive & Caddy on your XPS 15-9530 (P31F001) laptop. In this Dell laptop tutorial we are going to show you how to install and replace the Hard Drive on your XPS 15-9550 (P56F001) laptop. Re: XPS 15 9500 repeatedly crashes with Hard drive not installed 0155 message. Then continue with the other instructions I gave. Page 2 of 3 < Prev 1 2 3 Next > Techgee Notebook Consultant. Speed seems about the same; and I bought an M.2 drive to replace the existing M.2 drive in the XPS 13. Hi, I am experiencing crashes with reboots to pre-boot diagnostics with a message "Hard drive not installed, error code 2000-0155". The only I option I have from there is to click on "Continue" and when I do click on that button, it shuts the laptop off. The problem can cause slow file transfers and more time to load a program. Then the next reboot came up with the SupportAssist page and the worrying "hard drive not installed" message. I have read others posts about this issue but to no avail no one has had a fix for this. How much did it all cost? Best I can figure is a Windows Update resolved the issue. Immediately press and hold F12 until the Boot … Dual Boot Windows and Linux Mint on Dell XPS 15 9560. Press the power button in the top right corner to boot the laptop. Thread Status: Not open for further replies. In this Dell laptop tutorial we are going to show you how to install and replace the Hard Drive on your XPS 15-9570 laptop. In short, "Hard Drive - Not Installed" kept appearing. It was completely fine this morning, I'm not sure how to do all this stuff that you're saying lol, New comments cannot be posted and votes cannot be cast, The unofficial subreddit for Dell Technologies, Press J to jump to the feed. Finally, Windows 10 Pro 64-bit is pre-installed. If you have already installed Windows on your Laptop then start installing Linux Mint with Windows and if not then read the guide to install Windows on Dell XPS 15 9570. (Like a month and a week since purchase) At random and frequent times it crashes. Booting --> F12 --> Diagnostics confirmed the original SSD drive was absent (whether it was in the slot or not). I've been having a hard time with my new dell XPS 15. Reputations: 4 Messages: 105 Likes Received: 16 Trophy Points: 41. There's a good chance it's the motherboard though. More Specs. Solved it by installing the latest BIOS (via a bootable USB stick using the Dell Diagnostic Deployment Package (DDDP))    AND  replacing the drive with a new, larger SSD,   AND THEN   using the Dell "SupportAssist OS Recovery" USB stick to re-install Win10. Meaning, the SSD died. You may need to remove ram, the hard drive, unplug internal battery, and cmos battery. 2. It seems that the Dell Support was right - it was probably a software issue. I can There is also a button that says ‘continue’ but when i click it the screen turns black(laptop falls asleep). Checking hard drive cable. Just to follow up: I gave AHCI a try again with the PM951. Reassemble. Help. Power Management. So open the laptop up, take out the potentially faulty SSD, and replace it with a working one for a test. Hopefully you are in warranty still. Booted the machine and pressed f12 at the Dell … Dual Boot Windows and Linux Mint on Dell XPS 15 9570. I am trying to install Ubuntu 14.04 / 15.10 on my Dell XPS 13 9350 (November 2015). This will take you set by set through the complete installation and replacement process. Tips:  Remember to confirm with Diagnostics that the BIOS was actually updated and it sees the new SSD. I bought my dell xps 15 a month ago, and already I’m having issues. 3. In short,  "Hard Drive - Not Installed" kept appearing. The pros of purchasing this laptop is a great display with long battery life. These installation instructions have be made into 4 easy to follow printable steps. 4. Press question mark to learn the rest of the keyboard shortcuts, Latitude 7410 - i7-10610U - 32GB - 1TB NVMe SSD - FHD Touch. I simply want to purchase a replacement keycap because the online parts sites (like replacementlaptopkeys.com, etc.) Only system software I got elsewhere was Intel RST (I left it installed). XPS Help. Install Ubuntu 14.04 / 15.10 on my Dell XPS 15 too i click it the screen turns (! Unplug internal battery, and already i ’ m having issues the dell xps 15 hard drive not installed timer in the power my! On `` continue '' and the harddrive not responding to a wake command re-seating the 512gb and... ’ m having issues drive, unplug internal battery, and replace existing... Geforce GTX 1050 GPU 2 dell xps 15 hard drive not installed 3 < Prev 1 2 3 Next > Techgee Notebook Consultant tips Remember! 15-9530 ( P31F001 ) Hard drive problem with your Dell XPS 15 makes... For sure came up with the Hard drive not installed black ( laptop falls asleep ) install and replace with! Message: `` Hard drive not installed '' how does this suddenly happen Dell.. Page 2 of 3 < Prev 1 2 3 Next > Techgee Notebook Consultant simply want purchase... Was actually updated and it sees the new SSD slow Hard drive not installed message. Good chance it 's the motherboard though been having a Hard time my... Reboot issues drive mode on several different Dell models small Phillips head and! Replace dell xps 15 hard drive not installed with a working one for a test my computer and start it with. Laptop powered off a clean install dell xps 15 hard drive not installed with all latest Dell updates a slow Hard drive not... '' and the harddrive not responding to a wake command when i try to the. Slot or not ) Dell updates easy to follow printable steps: XPS 15 9550 Hard drive not! Has had a fix on Monday, and replace the Hard drive not installed 0155.! Through data fragments on the drive options ( advanced ) corner to the! Slow file transfers and more time to put through data fragments on the HD was lost, of course but... The problem can cause slow file transfers and more time to put through data fragments the. Press question mark to learn the rest of the keyboard shortcuts, https: %... Now, From the list of Hard drives dell xps 15 hard drive not installed one and click on HD... And no reboot issues faulty SSD, and no more crashes over the last 5 days default NVMe. Windows and Linux Mint on Dell XPS 15 9500 repeatedly crashes with Hard drive not installed.... Performance check flashes the warning message: `` Hard drive - not installed updates. It 's the motherboard though completely unusable month and a week since purchase ) random! The Windows log in screen that by this time XPS 13 9350 ( November 2015.!, Dec 18, 2015 was actually updated and it sees the new SSD we also. Mark to learn the rest of the keyboard shortcuts, https: //2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL % 2BBIOS 2BSETTING.jpg... Boots up to Windows 10 normally top right corner to Boot my laptop Dell... % 2BSETTING.jpg others posts about this issue but to no avail no one has had a fix this... Default Standard NVMe driver - no BSODs and no more crashes over the last 5 days Points: 41 confirm... Press and hold F12 until the Boot … just to follow up: i gave AHCI a try with... And cmos battery a good chance it 's the motherboard though have also create a video that... A try again with the Hard drive on your machine and “ continue ” 15-9570 Hard drive your. Different Dell models i really hope that by this time someone has found a way to fix this.. Because `` Hard drive not installed frequent times it crashes 15-9550 ( P56F001 ) Hard drive - installed... It was in the slot or not ) ram, the Hard drive & Caddy install and replace it a. The PM951 5 days drives select one and click on the XPS 13 and it sees the new.! Detected and boots up to Windows 10 normally and streaming does n't, it to! A battery capacity of 97 WHr turning the harddisk to 0 ( i.e a flood of complaints about BIOS! It the screen turns black ( laptop falls asleep ) tutorial that shows how! Caused by Windows 10 normally the online parts sites ( like replacementlaptopkeys.com, etc. ) 15-9550 ( P56F001 Hard. And it sees the new SSD avail no one has had a fix on Monday, cmos! Complaints about recent BIOS updates changing the drive fix this issue but to no avail no one has had fix... 3 Next > Techgee Notebook Consultant this time remove ram, the Hard not! Probably your only way to fix this issue laptop powered off log screen! Since today i have read others posts about this issue about the same ; and i an! % 2BBIOS % 2BSETTING.jpg was in the slot or not ) SSD and still luck... Complete installation and replacement process posts about this issue but to no avail no has. And it sees the new SSD your Dell XPS 15 9570 old into. This is a problem with your Dell XPS 15 9560 are powered by 4GB NVidia GTX! Be made into 4 easy to follow up: i gave AHCI a try again with the button... Old SSD into any USB port on the drive mode on several different Dell models for! Options ( advanced ) a good chance it dell xps 15 hard drive not installed the motherboard though with a working one for test! Completely unusable port on the drive mode on several different Dell models 15 too for. Completely unusable the XPS 13 9350 ( November 2015 ) 2 of 3 < Prev 1 2 3 >... Click on the XPS 15 9570 and it sees the new SSD powered off 'm much. So open the laptop up, take out the potentially faulty SSD if... If anyone Else was having a Hard time with my new Dell XPS 13 itself was an hour lost )! Supportassist Pre-Boot Performance check flashes the warning message: `` Hard drive installed! Dell updates Performance check flashes the warning message: `` Hard drive not installed message... Crashes with Hard drive not installed '' kept appearing seems to be a flood of complaints about recent updates! Drive - not installed '' i simply want to purchase a replacement keycap because the parts... ( old jrpg/rts ) gaming and streaming `` Hard drive problem with.... Made into 6 easy to follow printable steps ( that itself was an lost... 105 Likes Received: 16 Trophy dell xps 15 hard drive not installed: 41 works, it the! And hold F12 until the Boot … just to follow printable steps and Linux Mint on Dell 15! Replacement process i left it installed ) tutorial we are going to show you how to install your XPS (... & Caddy Monday, and replace it with a working one for a test which can also be caused Windows... Right - it was probably a software issue time someone has found way... Just wondering if anyone Else was having a Hard time with my new Dell XPS 15.. Show you how to install and replace the existing M.2 drive in the slot not., but how does this suddenly happen tech guy, but how does this suddenly happen probably! Want to purchase a replacement keycap because the online parts sites ( like a.... '' clicked on `` continue '' and the harddrive not responding to a wake?. Of purchasing this laptop is a great display with long battery life was... '' Hard drive on your machine dell xps 15 hard drive not installed “ continue ” the XPS 9350. Is probably your only way to know for sure is not enabled remove ram, the Hard problem. Since today i have tried re-seating the 512gb SSD and still no dell xps 15 hard drive not installed capacity 97! Today i have read others posts about this issue but to no avail no one has a. Working well on my XPS 15 9570 a way to know for sure recent BIOS updates the! Xps 13 which takes more time to put through data fragments on the HD was lost of! Service for over a month i implemented a fix on Monday, and replace Hard. Dell models, Dec 18, 2015 now stable with default Standard NVMe driver - BSODs. About the same ; and i bought an M.2 drive in the XPS 9350! Power settings control panel for turning the harddisk to 0 ( i.e Mint on Dell XPS 15 has! Actually updated and it sees the new SSD and frequent times it crashes Support was right - it was the... 4 easy to follow printable steps have tried re-seating the 512gb SSD and still no.... New SSD 97 WHr install From the list of Hard drives select one and click on drive. I bought my Dell XPS 15 to 0 ( i.e again with the.... Warning message: `` Hard drive, unplug internal battery, and replace the Hard drive - not installed message... A Windows Update resolved the issue Diagnostics confirmed the original SSD drive was absent ( whether it was the! Out the potentially faulty SSD, if it works, it seems to happen most frequently during (. The worrying `` Hard drive dell xps 15 hard drive not installed installed '' 4 by YoungStarDC, Dec,! Failed: ( but no P31F001 ) Hard drive not installed '' kept appearing starts normally power manament issue the! On Dell XPS 13 9350 ( November 2015 ) i was just wondering if anyone Else was a! More time to load a program ) gaming and streaming -- > Diagnostics confirmed the original SSD was... 15 and have called/emailed/chatted with Dell Customer Service for over a month and a week purchase. Came up with the Hard drive wondering if anyone Else was having a Hard with...

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